This policy sets out the basis on which Mantor Platform Pte Ltd of One Raffles Place, 27-03, Singapore 048616 (Unique Entity Number 202024171E) (together with our subsidiaries, our holding company, subsidiaries of our holding company from time to time, collectively called "Mantor Platform" or “we”) collects personal data from you and how we process such data. By visiting our website www.mantor.co (our “Site”) or using Mantor Platform or any other applications or software we provide from time to time (collectively our “App”), you accept and consent to the practices set out below.
The Information We Collect
We collect information directly from individuals, from third parties, and automatically through the Mantor Platform.
Account and Profile Information: When you create an account and profile on the Mantor Platform, we collect your name, contact information, demographic information, and other information you may provide (like response to questions for approval, or information required to manage the community, host webinars or deliver Mantor Platform’s services including but not limited to the Monthly subscription or paid courses). Your name, photo, and any other information that you choose to add to your public-facing profile will be available for viewing by the public and other users of the Mantor Platform. Once you create a profile, others will be able to see in your profile certain information about your activity on the Mantor Platform, such as the questions and answers you post, your followers and who you follow, topics of interest to you, the information you list as credentials, and your edits to your content. For more information about your choices for publicly displayed information, see the section below about Your Choices
In some situations (e.g Mantor paid subscriptions, courses, community management and planning) , we will collect more information (e.g: relationships status, why are you joining Mantor, relevant issues you want to address through our services) required to help with curation or delivering Mantor Platform’s services.
Your Content: We collect the information and content that you post to the Mantor Platform. This includes your posts and comments including saved drafts, your messages with other users (e.g., private messages, chats, and modmail), and your reports and other communications with moderators and with us. Your content may include text, links, images, gifs, and videos.Your content, date and time stamps, and all associated comments are publicly viewable on the Mantor Platform, along with your name
This also may be indexed by search engines (only the free community, not the paid groups or courses) and be republished elsewhere on the Internet in accordance with our Terms of Service. For more information about what you can change, see the below section on Your Choices.
We collect the content you submit to the Services. This includes your posts and comments including saved drafts, your messages with other users (e.g., private messages, chats, and modmail), and your reports and other communications with moderators and with us. Your content may include text, links, images, gifs, and videos.
Communications. Your contact information will be used to communicate with you (via email, phone, text message, through the Mantor Platform or otherwise). When you communicate with us (via email, phone, text message, through the Mantor Platform, or otherwise), we may maintain a record of your communication. By disclosing your contact information to Mantor Platform, you consent to our use of your contact information to communicate with you.
Integrated Service Provider and Linked Networks. You can connect your existing Mantor Platform account with certain third-party networks like Facebook or LinkedIn, for example (each a “Linked Network”). You can also elect to sign in or sign up to the Mantor Platform through a Linked Network. If you elect to sign up through or connect a Linked Network, we receive certain profile and account information about you from the Linked Network. These Linked Networks may also appear in your profile, so that people can find you on these Linked Networks. The specific information provided to us by Linked Networks is determined by you and these third parties, and may vary by network. In all cases, the permissions page for the Linked Network will describe the information being shared. You should consult their respective privacy policies for information about their practices. You may elect to use information from the Linked Network to populate your profile on the Mantor Platform and help you find and follow your contacts on the Mantor Platform. For information on your choices, including how to disconnect a Linked Network from your Mantor Platform profile, see the Your Choices section below. You may also elect to connect and make and receive payments to and from use through third-party networks (“Integrated Service Provider”); if you do so, you will be allowing us to pass to and receive from the Integrated Service Provider your login information and other user data for payment purposes.
Engagement. We collect browsing information – such as IP address and location, date and time stamp, user agent, Mantor Platform cookie ID (if applicable), URL, unique advertising or content identifiers (if applicable) and time zone, and other information about user activities on the Mantor Platform, as well as on third-party sites and services that have embedded our Mantor Platform pixels (“Pixels”), widgets, plug-ins, buttons, or related services. See the section below about Mantor Platform Ads and Personalization for more detailed information about how our Pixels may be used by publishers or users of our advertising services (“Ad Services”) on the Mantor Platform to enable personalization, as well as your choices related to advertising and personalization. We may also receive information about you from third parties, such as other users, partners (including ad partners), or our affiliated companies.
How We Use Your Information
We do not sell your personal information – such as your name and contact information – to third parties to use for their own marketing purposes. Mantor Platform uses the information we collect for the following purposes:
Provide our Services. To provide you the services we offer on the Mantor Platform and make the Mantor Platform available to the public, communicate with you about your use of the Mantor Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.
Curation. To ensure we understand you better and are able to better serve you by understanding your interests, preferences and needs.
Personalization. To tailor the content and information that we may send or display to you in the Mantor Platform, to suggest followers and content, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Mantor Platform.
Marketing and Promotions. For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services.
Analytics. To gather metrics to better understand how users access and use the Mantor Platform; to evaluate and improve the Mantor Platform, including personalization, and to develop new products and services.
Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
How We Share Your Information
We share information as set forth below, and where individuals have otherwise consented:
Service Providers. We may share your information with third-party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers, as well as those who assist us in providing the Ad Services.
Business Transfers. We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
Legally Required. We may disclose your information if we are required to do so by law.
Protection of Rights. We may disclose information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of Mantor Platform, its users, or others.
Your Content and Public Information. Your content, including your name, profile picture, profile information, and certain associated activity information is available to other users of the Mantor Platform and may be viewed publicly. Public viewing includes availability to non-registered visitors and can occur when users share your content across other sites or services. In addition, your content may be indexed by search engines. In some cases, we may charge for access to your content and public information on the Mantor Platform. See the section below about Your Choices for information about how you may change how certain information is shared or viewed by others.
Metrics. We may share with our advertisers or publishers aggregate statistics, metrics and other reports about the performance of their ads or content in the Mantor Platform such as the number of unique user views, demographics about the users who saw their ads or content, conversion rates, and date and time information. We do not share IP addresses or personal information, but certain features may allow you to share your personal information with advertisers on our platform if you choose to do so. We may also allow our advertisers or publishers to use Pixels on the Mantor Platform in order to collect information about the performance of their ads or content.
Anonymized and Aggregated Data. We may share aggregated or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.
Cookies, Pixels and Tracking
Cookies. These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the Mantor Platform, and to display personalized content and targeted ads (including on third-party sites and applications).
Pixels, web beacons, clear GIFs. These are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of users of the Mantor Platform and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.
Analytics Tools. We may use internal and third-party analytics tools, including Google Analytics. The third-party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies.
Do-Not-Track Signals. Please note we do not change system behavior within the Mantor Platform in response to browser requests not to be tracked.
How We Protect Your Information
The security of your information is important to us. Mantor Platform has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the Mantor Platform on a shared or unsecured device.
Access and Amend Your Information
You may update or correct your account information at any time by logging in to your account. You may also make a number of other adjustments to settings or the display of information about you as described in more detail in the following section about Your Choices.
You may, of course, decline to submit information through the Mantor Platform, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within the Mantor Platform about you, and otherwise amend certain privacy settings. Here is some further information about some of your choices:
Your Content. You may edit or delete the answers that you post at any time (with the exception of polls you participated in). Any questions you have posted may remain on the Mantor Platform and be edited by other users. Any deleted content will be removed from third-party sites from which it has been shared via Mantor Platform’s standard sharing features; however we have no control over deletions or changes to your content if it has been shared manually by others. When you make edits to your content, other users will be able to see the history of those edits in your profile activity and on content edit logs.
Emails, Text Messages, and Communications. When you join the Mantor Platform by signing up for an account or creating a profile, as part of the service, you will receive the Mantor Platform round ups/digest containing content that we believe may match your interests. As permitted by law, you are also opting to receive other emails and text messages from us that may be of interest to you as a user of the Mantor Platform. You can manage your email, text messages, and notice preferences in your account profile settings, under your Emails and Notifications settings, but note that you cannot opt out of receiving certain administrative or legal notices from us. If you opt-out of receiving emails and text messages about recommendations or other information we think may interest you, we may still send you transactional e-mails and text messages about your account or any services you have requested or received from us.
Third parties may comment on your postings within the Mantor Platform. You can also block users who you don't want to get messages from on the Mantor Platform.
Followers. You can change whether or not you follow other users.
Topics. You can change topics that you follow or that your profile lists as areas that you know about.
Credentials. You can change your credentials that are displayed in your profile or in connection with a specific answer.
Deactivated Account. If you choose “Deactivate Account,” then you will no longer receive any communications from us, and users will not be able to interact with you; however your content will remain on the Mantor Platform. Once you deactivate your account, you can reactivate it any time by choosing to log in.
Third-Party Ad Networks
For information about and to opt out of interest-based ads from many ad networks, go to:
Linked Networks. You may connect or disconnect your Linked Networks, such as LinkedIn, through the Account Settings tab in your profile settings, and you may access, amend and delete much of your profile information through your profile settings. Once you disconnect a Linked Network, we will not receive information from that Linked Network going forward unless you choose to reconnect it. You may also control whether the Linked Network is visible in your profile.
Transferring Your Data
Mantor Platform is headquartered in Singapore, and has operations, entities and service providers in Singapore and throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing terms and/or data transfer agreements.
We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to delete that information.
Links to Other Websites
Your California Privacy Rights under California’s Shine-the-Light Law. California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to email@example.com.
Mantor Platform, Inc.
One Raffles Place, 27-03,
Country-Specific Terms for India
India law defines ‘sensitive personal information’ to mean information relating to:
By using the Mantor Platform and Mantor Platform’s services, you will be deemed to have consented to Mantor Platform’s collection, disclosure and transfer of your personal information. By way of illustration, you will have provided us such consent by your conduct if you choose to share your personal information while using the Mantor Platform, such as by including sensitive personal information in Your Content or by providing sensitive personal information in your registration information.