Terms of Use

This Mantor Platform User Agreement ("Terms") applies to your access to and use of the websites, mobile apps, widgets, and other online products and services (collectively, the "Services") provided by Mantor Platform Pte. Ltd. ("Mantor Platform," "we," or "us").

 

The Website www.mantor.co is owned and operated by Mantor Platform Pte. Ltd. (“Company”), a private limited company, and having its registered office at One Raffles Place, 27-03, Singapore 048616.

 

If you are not an individual and are an incorporated/registered entity/institute/organisation seeking to avail the services of Mantor Platform for your members/employees/students or any individuals registered with you for any services, you shall enter into an agreement/memorandum of understanding with YourDost for this purpose. Each individual availing the services of Mantor Platform under such agreement/memorandum of understanding shall be bound by these Terms and Privacy Policy available here.

 

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

 

Please take a look at Mantor platform's Privacy Policy too—it explains how we collect, use, and share information about you when you access or use our Services.

 

1. Your Access to the Services

 

Children under the age of 18 are not allowed to create an account or otherwise use the Services.

 

In addition, certain of our Services or portions of our Services require you to be older than 18 years of age, so please read all notices and any Additional Terms carefully when you access the Services.

 

If you are accepting these Terms on behalf of another legal entity, including a business or a government, you represent that you have full legal authority to bind such entity to these terms.

 

2. Your Use of the Services

 

Mantor platform grants you a personal, non-transferable, non-exclusive, revocable, limited license to use and access the Services solely as permitted by these Terms. We reserve all rights not expressly granted to you by these Terms.

 

Except as permitted through the Services or as otherwise permitted by us in writing, your license does not include the right to:

  • license, sell, transfer, assign, distribute, host, or otherwise commercially exploit the Services or Content;

  • modify, prepare derivative works of, disassemble, decompile, or reverse engineer any part of the Services or Content; or

  • access the Services or Content in order to build a similar or competitive website, product, or service.

We reserve the right to modify, suspend, or discontinue the Services (in whole or in part) at any time, with or without notice to you. Any future release, update, or other addition to functionality of the Services will be subject to these Terms, which may be updated from time to time. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or any part thereof.

 

3. Your Mantor Platform Account and Account Security

 

To use certain features of our Services, you may be required to create a Mantor Platform account (an "Account") and provide us with a username, password, and certain other information about yourself as set forth in the Privacy Policy.

 

You are solely responsible for the information associated with Your Account and anything that happens related to Your Account. You must maintain the security of your Account and promptly notify Mantor Platform if you discover or suspect that someone has accessed your Account without your permission. We recommend that you use a strong password that is used only with the Services.

 

You will not license, sell, or transfer your Account without our prior written approval.

 

4. Your Content

 

The Services may contain information, text, links, graphics, photos, videos, or other materials (“Content”), including Content created with or submitted to the Services by you or through your Account (“Your Content”). We take no responsibility for and we do not expressly or implicitly endorse any of Your Content.

 

By submitting Your Content to the Services, you represent and warrant that you have all rights, power, and authority necessary to grant the rights to Your Content contained within these Terms. Because you alone are responsible for Your Content, you may expose yourself to liability if you post or share Content without all necessary rights.

 

You retain any ownership rights you have in Your Content, but you grant Mantor Platform the following license to use that Content:

 

When Your Content is created with or submitted to the Services, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, copy, modify, adapt, prepare derivative works from, distribute, perform, and display Your Content and any name, username, voice, or likeness provided in connection with Your Content in all media formats and channels now known or later developed. This license includes the right for us to make Your Content available for syndication, broadcast, distribution, or publication by other companies, organizations, or individuals who partner with Mantor Platform. You also agree that we may remove metadata associated with Your Content, and you irrevocably waive any claims and assertions of moral rights or attribution with respect to Your Content.

 

Any ideas, suggestions, and feedback about Mantor Platform or our Services that you provide to us are entirely voluntary, and you agree that Mantor Platform may use such ideas, suggestions, and feedback without compensation or obligation to you.

 

Although we have no obligation to screen, edit, or monitor Your Content, we may, in our sole discretion, delete or remove Your Content at any time and for any reason, including for a violation of these Terms, a violation of our community guidelines, or if you otherwise create liability for us.

 

5. Third-Party Content, Advertisements and Promotions

 

The Services may contain links to third-party websites, products, or services, which may be posted by advertisers, our affiliates, our partners, or other users (“Third-Party Content”). Third-Party Content is not under our control, and we are not responsible for any of their websites, products, or services. Your use of Third-Party Content is at your own risk and you should make any investigation you feel necessary before proceeding with any transaction in connection with such Third-Party Content.

 

The Services may also contain sponsored Third-Party Content or advertisements. The type, degree, and targeting of advertisements are subject to change, and you acknowledge and agree that we may place advertisements in connection with the display of any Content or information on the Services, including Your Content.

 

If you choose to use the Services to conduct a promotion, including a contest or sweepstakes, you alone are responsible for conducting the promotion in compliance with all applicable laws and regulations. The terms of your promotion must specifically state that the promotion is not sponsored by, endorsed by, or associated with Mantor Platform and the rules for your promotion must require each entrant or participant to release Mantor Platform from any liability related to the promotion.

 

6. Things You Cannot Do

 

When accessing or using the Services, you must respect others and their rights, including by following these Terms and the community guidelines, so that we all may continue to use and enjoy the Services. We support the responsible reporting of security vulnerabilities. To report a security issue, please send an email to hello@mantor.com

 

When accessing or using our Services, you will not:

  • Create or submit Content that violates our community guidelines or attempt to circumvent any content-filtering techniques we use;

  • Use the Services to violate applicable law or infringe any person or entity's intellectual property or any other proprietary rights;

  • Attempt to gain unauthorized access to another user’s Account or to the Services (or to other computer systems or networks connected to or used together with the Services);

  • Upload, transmit, or distribute to or through the Services any computer viruses, worms, or other software intended to interfere with the intended operation of a computer system or data;

  • Use the Services to harvest, collect, gather or assemble information or data regarding the Services or users of the Services except as permitted in these Terms or in a separate agreement with Mantor Platform;

  • Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services or that could damage, disable, overburden, or impair the functioning of the Services in any manner;

  • Intentionally negate any user's actions to delete or edit their Content on the Services; or

  • Access, query, or search the Services with any automated system, other than through our published interfaces and pursuant to their applicable terms. However, we conditionally grant permission to crawl the Services for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials subject to the parameters set forth in our robots.txt file.

7. Moderators

 

Moderating a Mantor Platform is an unofficial, voluntary position that may be available to users of the Services. We are not responsible for actions taken by the moderators. We recognize that moderation can take some work, so we may change the features or abilities associated with moderating from time to time without prior notice. We reserve the right to revoke or limit a user’s ability to moderate at any time and for any reason or no reason, including for a breach of these Terms.

 

If you choose to moderate a Mantor Platform:

  • You agree to follow the community guidelines;

  • You agree that when you receive reports related to your community, that you will take action to moderate by removing content and/or escalating to the admins for review;

  • You may not represent that you are authorized to act on behalf of Mantor Platform, Inc.;

  • You may not enter into any agreement with a third party on behalf of Mantor Platform, or any Mantor Communities that you moderate, without our written approval;

  • You may not perform moderation actions in return for any form of compensation or favor from third parties;

  • If you have access to non-public information as a result of moderating a Mantor Platform, you will use such information only in connection with your performance as a moderator; and

  • You may create and enforce rules for the Mantor Communities you moderate, provided that such rules do not conflict with these Terms, our community guidelines.

Mantor Platform reserves the right, but has no obligation, to overturn any action or decision of a moderator if Mantor Platform believes that such action or decision is not in the interest of Mantor Platform or the Mantor Platform community.

 

8. Mantor Platform Premium, Courses and Payment Information

 

There are no fees for use of some aspects of the Services. However, premium groups, including Mantor Platform Premium and courses/programs, may be available for purchase . In addition to these terms, by purchasing or using Mantor Platform Premium or courses, you further agree to the Mantor payment’s policy as follows.

 

We may charge for the course or premium Mantor Platform. Before availing any such Service, we will apprise the User of the applicable charges for the said Service. In addition to these Terms, a User shall also be bound by the terms (if any) mentioned for specific Service(s).

 

Please note that the charges paid by a customer are refundable for the Mantor community access (Membership subscription). This refund is conditional on the customer attending one webinar with an expert and one member’s call and if the customer still does not find value in the Mantor platform services. The customer(user) can request for a refund by writing to us on hello@mantor.co within 14 days of your purchase and the refund will be processed within 2 weeks from the date of such request.

 

Please note the specific refund policy in the event of the following circumstances:

  • Mantor Community access monthly plan: Any purchased premium community is activated from the date of purchase(or on the launch event date) and expires according to its duration (generally 1 month unless it is a 3 month or annual plan). In case, the customer fails to use the services during the period, the premium subscription cannot be shifted to any other period, further, no refunds will be provided in such a scenario.

  • Courses: All courses need to be availed within the time period for which the course is run and in case the course is not live, you will have access to the course and the community for 3 months. In case, the customer fails to use the services during the period, the courses cannot be shifted to any other period, further, no refunds will be provided in such a scenarios.

When you purchase a Mantor Premium subscription plan , you agree that you are authorizing recurring payments, and that payments will be made to Mantor Platform by the method and at the recurring intervals you have agreed to, until the subscription for Mantor Premium is terminated by you or by Mantor.

 

If your debit card, credit card, or other payment information ("Payment Information") is declined for payment of your Mantor Premium subscription, you must provide new Payment Information or your Mantor Premium subscription will be canceled. If you provide new Payment Information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge. You may cancel the subscription any time before the end of the current billing period by writing to hello@mantor.co and the cancellation will take effect on the next billing period. Your Mantor Premium subscription will remain active from the time you cancel until the start of the next billing period, and you will not receive a refund or credit for any remaining days in your current billing period.

 

UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND THAT YOUR Mantor Platform PREMIUM SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEE AND ANY TAXES, USING YOUR PAYMENT INFORMATION.

The User agrees and accepts that all nuances and modalities relating to making payment using Credit Cards (“Virtual Payment Mode”) shall be separately governed by arrangement(s) / terms and conditions between the User and the relevant banks. We shall not be responsible, in any manner whatsoever, for any liability that may arise in relation to the Virtual Payment Modes (including any fraudulent transaction).

  • While availing any of the payment method(s) available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to (a) lack of authorization for any transactions; (b) any payment issues arising out of the transaction or (c) decline of such transaction for any reason.

  • You understand, accept and agree that the payment facility provided us, is neither a banking nor financial service.

  • Mantor Platform reserves its right to change the charges for Services, at any time, without the requirement of any prior intimation to the User. Any such change shall be binding and effective on the User.

Mantor Platform may change the fees or benefits associated with the premium features from time to time with reasonable advance notice; provided, however, that no advance notice will be required for temporary promotions, including temporary reductions in the fees associated with the premium features.

 

You may submit your debit card, credit card, or other payment information ("Payment Information") via our Services to purchase premium features or other paid products or services. We use third-party service providers to process your Payment Information. If you submit your Payment Information, you agree to pay all costs that you incur, and you give us permission to charge you when payment is due for an amount that includes these costs and any applicable taxes and fees.

 

9. Indemnity

 

Except to the extent prohibited by law, you agree to defend, indemnify, and hold us, our licensors, our third party service providers and our officers, employees, licensors, and agents (the “Mantor Platform Entities”) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services, (b) your violation of these Terms, (c) your violation of applicable laws or regulations, or (d) Your Content. We reserve the right to control the defence of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of these claims.

 

10. Disclaimers

 

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Mantor Platform, ITS LICENSORS, AND ITS THIRD PARTY SERVICE PROVIDERS DO NOT WARRANT THAT THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR FREE. Mantor Platform DOES NOT CONTROL, ENDORSE, OR TAKE RESPONSIBILITY FOR ANY CONTENT AVAILABLE ON OR LINKED TO THE SERVICES OR THE ACTIONS OF ANY THIRD PARTY OR USER, INCLUDING MODERATORS. WHILE MANTOR PLATFORM ATTEMPTS TO MAKE YOUR ACCESS TO AND USE OF OUR SERVICES SAFE, WE DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

THE ADVICE OR INFORMATION PROVIDED BY EXPERTS OR USERS VIA THE WEBSITE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND CANNOT BE CONSIDERED A SUBSTITUTE FOR EXAMINATION BY A DOCTOR OR OTHER MENTAL HEALTH PROFESSIONAL. YOU ARE ADVISED STRONGLY AGAINST RELYING SOLELY ON, OR MAKE DECISIONS BASED SOLELY ON ADVICE PROVIDED BY ANY EXPERT.

 

Any information or content from Mantor Platform, including but not limited to, text, graphics, images, forum postings, information shared through webinars or calls, advice or information given by experts (moderators, external speakers or hosts) or users and other material contained on this community or platform, webinars, calls or conversations are NOT intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider or doctors with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

 

Reliance on any information appearing on or through Mantor Platform is solely at your own risk and Mantor Platform assumes no liability with regard to any content on this website. For accurate diagnosis of suicidal thoughts, depression, anxiety, and alcohol problems or other mental illnesses, participants need to call and/or be seen by qualified healthcare professionals. We do not assume any legal obligation to follow up with individual users.

Although we make reasonable efforts to compile accurate information and to update the information, we make no representations, warranties or guarantees, whether express or implied, that the content or materials shared on the platform are accurate, complete or up to date.

  •  USE OF THE SERVICES IS NOT FOR EMERGENCIES. IF YOU THINK YOU HAVE A MEDICAL OR MENTAL HEALTH EMERGENCY, OR IF AT ANY TIME YOU ARE CONCERNED ABOUT YOUR CARE OR TREATMENT, PLEASE GO TO THE NEAREST HOSPITAL OR HEALTH CARE PROVIDER.

  •  THE WEBSITE IS NOT A SUICIDE HELPLINE PLATFORM. IF YOU ARE CONSIDERING OR CONTEMPLATING SUICIDE OR FEEL THAT YOU ARE A DANGER TO YOURSELF OR TO OTHERS, YOU MAY DISCONTINUE USE OF THE SERVICES IMMEDIATELY AT YOUR DISCRETION AND PLEASE NOTIFY APPROPRIATE POLICE OR EMERGENCY MEDICAL PERSONNEL. IF YOU ARE THINKING ABOUT SUICIDE, IMMEDIATELY CALL A SUICIDE PREVENTION HELPLINE such AS SAMARITANS OF SINGAPORE : 1800-221 4444

  • YOUR USE OF INFORMATION PROVIDED ON THE WEBSITE AND AVAILING OF SERVICES ON THE WEBSITE  IS SOLELY AT YOUR OWN RISK. Mantor Platform IS NOT, AND WILL NOT IN ANY MANNER BE INVOLVED IN THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.

 12. Limitation of Liability

 

IN NO EVENT AND UNDER NO THEORY OF LIABILITY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE, WILL THE Mantor Platform ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES, INCLUDING THOSE ARISING FROM OR RELATING TO CONTENT MADE AVAILABLE ON THE SERVICES THAT IS ALLEGED TO BE DEFAMATORY, OFFENSIVE, OR ILLEGAL. ACCESS TO, AND USE OF, THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM. IN NO EVENT WILL THE AGGREGATE LIABILITY OF THE Mantor Platform ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR ANY AMOUNT YOU PAID Mantor Platform IN THE PREVIOUS SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATIONS OF THIS SECTION WILL APPLY TO ANY THEORY OF LIABILITY, INCLUDING THOSE BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND EVEN IF THE Mantor Platform ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF ANY REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. THE FOREGOING LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

 

13. Governing Law and Venue

 

We want you to enjoy Mantor Platform, so if you have an issue or dispute, you agree to raise it and try to resolve it with us informally. You can contact us with feedback and concerns here or by emailing us at hello@mantor.co

 

Except for the government entities listed below: any claims arising out of or relating to these Terms or the Services will be governed by the laws of California, other than its conflict of laws rules; all disputes related to these Terms or the Services will be brought solely in the federal or state courts located in Singapore; and you consent to personal jurisdiction in these courts.

 

Government Entities

 

If you are a Singapore government entity, then this Section 12 does not apply to you.

 

If you are a Singapore government entity: any claims arising out of or relating to these Terms or the Services will be governed by the laws of the Singapore  without reference to conflict of laws. All disputes related to these Terms or the Services will be brought solely in the federal or state courts located in Singapore.

 

14. Changes to these Terms

 

We may make changes to these Terms from time to time. If we make changes, we will post the amended Terms to our Services and update the Effective Date above. If the changes, in our sole discretion, are material, we may also notify you by sending an email to the address associated with your Account (if you have chosen to provide an email address) or by otherwise providing notice through our Services. By continuing to access or use the Services on or after the Effective Date of the revised Terms, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you must stop accessing and using our Services before the changes become effective.

 

15. Termination

 

You may terminate these Terms at any time and for any reason by deleting your Account and discontinuing your use of all Services. If you stop using the Services without deactivating your Accounts, your Accounts may be deactivated due to prolonged inactivity.

 

We may suspend or terminate your Accounts, status as a moderator, or ability to access or use the Services at any time for any or no reason, including for a violation of these Terms or our community guidelines.

 

The following sections will survive any termination of these Terms or of your Accounts: 4 (Your Content), 6 (Things You Cannot Do), 9 (Indemnity), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Governing Law and Venue), 15 (Termination), and 16 (Miscellaneous).

 

16. Miscellaneous

 

These Terms constitute the entire agreement between you and us regarding your access to and use of the Services. Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. If any provision of these Terms is, for any reason, held to be illegal, invalid or unenforceable, the rest of the Terms will remain in effect. You may not assign or transfer any of your rights or obligations under these Terms without our consent. We may freely assign these Terms.

 

Contact Information :

Mantor Platform Pte. Ltd.

One Raffles Place, 34-04, Singapore 048616

Email : hello@mantor.co